You are simply buying a custom case which the Apple AirPods fit right into. We do not include any Apple AirPods with any of our orders.Some of our cases have gripping strips in the cap which need the plastic strips to be peeled off then refit the case. We cannot offer a solution if the AirPods you have are not bought from Apple. All of our Cases are tested to fit only Genuine Apple AirPods.My AirPods are not fitting into the case properly, what should I do?.Please refer to your country's customs rules. International customers may be subject to customs fees which are beyond our control and responsibility. Customers within the USA do not have to pay any additional fees.Do I have to pay any customs duty fees?.If you no longer want the case shipped and wish to cancel, we can do that as well but will deduct a $3 restocking fee so long as item is not personalized If the address is incorrect and it returns to us, we can send to another or same address but we will charge $5 address change and shipping fee. The tracking details will indicate what has occurred. We only ship to the address you provide for us in the order. I never received my order, what should I do? Alternatively you can try a different method of payment like paypal. If you are still having trouble placing an order, please contact your card issuer or bank. We have advanced secure payment processing filters to ensure that the person placing the order is the cardholder. You can return it for an exchange but you will have to pay for return shipping and we will have to charge you a $5 replacement and shipping fee. I ordered the wrong item what should I do? 30 days, only unused and non personalized goods can be returned. Please contact us with a link of the item you are interested in and quantity, and we we will respond with more info. Do you offer any discounts and custom logo personalization? I am interested in making a large bulk / wholesale / corporate order.Please fill out our contact us form and we will respond ASAP.
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